Allegro support
Listing creation and optimization, promotions, order handling, messages, and returns.
- Replying to messages
- Adding offers
- Running ads
- Market analysis
- Cost optimization
Ecommerce support
We run youronline storeday to day
Comprehensive support for online stores and marketplaces. We handle orders, customers, offers, and products so you can focus on growing the business.
Zaufał nam przedsiębiorcy z całej Polski
Scope of services
IdoSell store support
Store administration, settings, categories, integrations, and daily technical support.
- Adding products
- Maintaining SEO
- Google and Meta ADS
- Managing the blog
- Organizing the entire site
Customer communication
We handle inquiries, manage email communication, and support customers after purchase.
- Complaint chats and Allegro messages
- Email inboxes
- Messenger and Instagram chats
- Sending documents
- Newsletter
Product publishing
We create product cards, descriptions, specs, images, and keep product data consistent.
- Product photos
- Product descriptions
- Attributes
- SEO optimization
- Allegro adaptation
Why we know ecommerce
Experience built in practice
We started with mower sales and today we support stores across several demanding industries.
Our path started with products that had to be listed, described, sold, and delivered in a very concrete way. It began with mowers, then generators, chainsaws, and other garden machines. That is where we learned to work with large product catalogs, technical parameters, seasonality, and customers who expect fast, specific answers.
Over time we expanded into other industries, including medical equipment. That taught us even greater precision, data consistency, catalog order, and responsibility for communication quality. Today we know how to adapt sales, support, and store operations to the industry our client works in.
We have broad capabilities and can adapt quickly to new product categories. That is why we do not limit ourselves to one industry. Instead, we build support processes that work even when the product, customer, and buying journey look completely different from previous projects.
We do not work with direct competitors
If you want to start working with us, write to us and include your store and industry. We will tell you whether we can take on the project and what the next steps are. That keeps the conversation focused and lets us assess fit without unnecessary back-and-forth.
What next?
Send us your store name, industry, scope of needs, and sales channels. We will reply with whether we can join the project and what cooperation would look like.
If the project matches our profile, we move on to defining scope, priorities, and first actions. If it does not fit, we will say so directly.
What can we take over?
Orders and statuses
We monitor orders, update statuses, and keep fulfillment on schedule.
- Status changes under specific conditions
- More timely fulfillment
Customer questions
We respond quickly and clearly to preserve a positive customer experience.
- We reply to customer questions in about 30 minutes
- We issue data corrections and resend invoices
Product descriptions
We write sales-focused descriptions and complete all product attributes.
- We source specs from manufacturers
- We add the specs customers ask about
Publishing offers
We create and optimize offers, set prices, promotions, and campaigns.
- We test offers using A/B methods
- We adjust offers to the competition
Integrations and updates
We connect systems, update plugins, and keep the store working properly.
- Custom marketplace integrators
- Implementing third-party integrations
Catalog hygiene
A clean category structure, consistent naming, and readable offers.
- We categorize products
- We improve existing offers
How collaboration works
1.
Store analysis
We learn your business, analyze the store, processes, and bottlenecks.
2.
Scope definition
We define responsibilities, tools, and working rules. You get a clear plan.
3.
Ongoing support
We take over daily support and keep improving the store over time.
Time savings
We take over day-to-day operational work so you can focus on growth.
Faster customer support
Faster communication and replies lead to better reviews and higher sales.
Organized catalog
Consistent descriptions, attributes, and categories make buying easier and build trust.
Sales support
We optimize offers, pricing, and promotions so the store improves results daily.
32000+
products
added and managed in practice by our team.
2 tygodnie
start
quick launch and onboarding.
Dedicated
support
one owner and ongoing support.
Safely
and reliably
we protect data, integrations, and store stability.
Put store operations in safe hands
We will take over day-to-day operations so your store runs smoothly, customers stay satisfied, and sales keep growing.